Plain terms. If something here is unclear, ask us. Call or text us: (877) 465-0007
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Terms & Conditions

Last updated: 25 July 2026  ·  Effective: 25 July 2026

Looking for the text messaging terms? They are in section 8 — programme description, how often we message, what it costs, and exactly how STOP and HELP work.

1. Agreement to these terms

These Terms & Conditions ("Terms") are a legal agreement between you and Close More Customers ("Close More Customers", "we", "us" or "our"). They govern your use of closemorecustomerss.com (the "Site"), any form you submit on it, any text or email messages you receive from us, and any services we provide to you.

By using the Site, submitting a form, or accepting a quote, you agree to these Terms. If you do not agree, do not use the Site or our services.

You must be at least 18 years old and able to enter into a binding contract to use the Site or our services.

2. Who we are

Close More Customers is a web design and development studio serving clients in the United States.

3. Our services

We design, build, launch and maintain websites and related digital assets. The specific work we will do for you is set out in the written quote or proposal we send you and that you accept. That quote, together with these Terms, forms the agreement between us. Where a quote and these Terms conflict, the quote wins for that project.

Anything not listed in your quote is out of scope. We are happy to do it, but it will be quoted separately before we start it.

4. Quotes, fees and payment

  • Prices shown on the Site are indicative starting points, not offers. Your price is the one in your written quote.
  • Quotes are valid for 30 days.
  • Unless your quote says otherwise, a 50% deposit is due before work begins and the balance is due before the site goes live.
  • Care plan and hosting fees are billed monthly in advance.
  • Invoices are due within 14 days. Late payments may pause work.
  • Deposits cover work already scheduled and performed and are non-refundable once design work has begun.
  • Third-party costs you agree to — domains, stock imagery, licences, paid plugins, ad spend — are yours and are billed at cost.

5. What we need from you

Projects run to schedule when both sides do their part. You agree to:

  • Provide content, images, logos and access credentials by the dates we agree.
  • Give consolidated feedback within the review windows in your quote.
  • Nominate one person who can approve work on your behalf.
  • Warrant that any content you give us is yours to use, does not infringe anyone's rights, and is lawful.

If a project stalls on your side for more than 60 days we may invoice the work completed to date and close the project. Restarting is possible and may be re-quoted.

6. Ownership and licences

On full payment, you own the final website design and the custom code we wrote for you, along with your content, domain and accounts.

We keep ownership of our pre-existing tools, frameworks, components and know-how, and grant you a perpetual, non-exclusive licence to use them as part of your site. Third-party components keep their own licences.

Unless you ask us in writing not to, we may show your finished site in our portfolio and describe the work we did.

7. Care plans and hosting

Care plans are month to month and can be cancelled with 30 days' written notice. They cover the items listed on your plan — typically hosting, SSL, backups, software updates, uptime monitoring and a set amount of content edit time. Unused edit time does not roll over.

We aim for high availability but do not guarantee uninterrupted service. Planned maintenance is scheduled outside business hours where possible.

Care plans do not cover redesigns, new features, recovery from changes made by you or a third party, or damage caused by software you install yourself. That work is quoted separately.

8. SMS text messaging terms

These SMS terms apply to the Close More Customers text messaging programme. They are part of these Terms and should be read with our Privacy Policy.

Programme nameClose More Customers client care and project updates
Programme descriptionConversational and transactional text messages relating to your enquiry or project: replies to questions you asked us, design preview links, requests for content or feedback, appointment reminders, scheduling, and customer support.
Sender(877) 465-0007 — our toll-free number
Who can joinUS mobile numbers only. You must be 18 or older and be the account holder of, or authorised to use, the mobile number you give us.
Message frequencyMessage frequency varies. Typically 2–6 messages per month, and more only while your project is actively being built.
CostMessage and data rates may apply. We do not charge you for text messages; your mobile carrier may.
Opt outReply STOP
HelpReply HELP, call (877) 465-0007, or email support@closemorecustomerss.com

8.1 How you opt in

There is exactly one way onto this programme. You enter your mobile number in a form on this Site and tick the SMS consent checkbox yourself. The checkbox is not pre-ticked, and the form submits successfully whether you tick it or not.

Consent to receive text messages is not a condition of purchasing any goods or services from us. You will get the same quote, the same service and the same price if you never tick the box.

We do not buy, rent, licence, import, scrape or otherwise acquire phone numbers from anyone. We do not add you to the programme because you called us, emailed us, or texted us first.

The consent wording shown next to the checkbox is:

"Yes, text me about my project. I agree to receive text messages from Close More Customers at the mobile number I entered above, including replies to my enquiry, project updates, appointment reminders and scheduling. Message frequency varies and is typically 2–6 messages per month. Message and data rates may apply. Reply STOP to cancel at any time or HELP for help. Consent is not a condition of any purchase. See our Privacy Policy and Terms & Conditions."

When you submit the form we record the date, time, IP address and the exact consent wording you were shown, and we keep that record as proof of your consent.

8.2 Your confirmation message

After you opt in you will receive a single confirmation message reading substantially as follows:

"Close More Customers: You're confirmed for project updates & scheduling texts. Msg frequency varies (approx. 2–6/mo). Msg & data rates may apply. Reply HELP for help, STOP to cancel."

8.3 How to stop receiving messages

Reply STOP to any message from us. We will remove your number from the programme immediately and send one final message confirming you have been unsubscribed. After that we will not send you any further messages unless you opt in again.

We also honour END, CANCEL, UNSUBSCRIBE, QUIT and REVOKE. You can also call us on (877) 465-0007 or email support@closemorecustomerss.com and ask to be removed, and we will do it manually.

Opting out of texts does not cancel your project or stop us contacting you by email or phone about work in progress.

8.4 How to get help

Reply HELP to any message and you will receive a message reading substantially as follows:

"Close More Customers: For help call (877) 465-0007 or email support@closemorecustomerss.com. Msg & data rates may apply. Reply STOP to cancel."

8.5 Carriers and delivery

Carriers are not liable for delayed or undelivered messages. Delivery depends on your carrier's network, your device and your coverage, and we cannot guarantee that every message arrives. The programme may not be available on all carriers.

8.6 Changing your number

Tell us if you change or give up your mobile number. You agree that you will not hold us responsible for messages sent to a number you gave us but no longer control, and you agree to indemnify us for claims arising from your failure to tell us.

8.7 Your privacy

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, other than the messaging provider that delivers the messages you asked for. See our Privacy Policy.

8.8 Changes to the programme

We may change or end the programme at any time. Material changes will be notified to subscribers by text or email before they take effect where we are able to.

9. Email communications

If you give us your email address we will use it to reply to you and to run your project. If we ever send you a marketing email it will carry a one-click unsubscribe link, and unsubscribing will never affect service emails about work in progress.

10. Acceptable use of this site

You agree not to: use the Site for any unlawful purpose; submit false information or someone else's contact details; submit a mobile number you are not authorised to use; attempt to gain unauthorised access to the Site or its servers; scrape, harvest or copy the Site systematically; introduce malware; or interfere with the Site's operation.

We may block or remove access for anyone who breaches this section.

11. Disclaimers

The Site and its content are provided "as is" and "as available". To the fullest extent permitted by law we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose and non-infringement.

We do not warrant that the Site will be uninterrupted or error free, that defects will be corrected, or that the Site is free of harmful components.

We do not guarantee business results. A better website improves your chances; it does not guarantee any particular number of leads, rankings, sales or revenue, and nothing on this Site is a promise of a specific outcome.

Nothing on this Site is legal, financial or professional advice.

12. Limitation of liability

To the fullest extent permitted by law, Close More Customers and its owners, employees and contractors will not be liable for any indirect, incidental, special, consequential, exemplary or punitive damages, or for any loss of profits, revenue, data, goodwill or business opportunity, arising out of or relating to the Site, our messages, or our services, whether based in contract, tort, negligence, strict liability or otherwise, even if we have been advised of the possibility of those damages.

Our total aggregate liability arising out of or relating to the Site or our services will not exceed the greater of (a) the total amount you paid us in the 6 months before the event giving rise to the claim, or (b) US$100.

Some jurisdictions do not allow the exclusion or limitation of certain damages, so some of the above may not apply to you.

13. Indemnity

You agree to indemnify and hold harmless Close More Customers and its owners, employees and contractors from any claim, demand, loss, liability or expense, including reasonable legal fees, arising from your breach of these Terms, your misuse of the Site, content you supply to us, or a mobile number you provided that you were not authorised to provide.

14. Cancellation and termination

You may cancel a project in writing at any time. You remain responsible for work performed up to the cancellation date, and deposits are non-refundable once design work has begun.

We may suspend or end our services if invoices go unpaid, if you breach these Terms, or if the working relationship becomes untenable. If we end a project without cause, we will refund any fees paid for work not yet performed.

Sections 6, 11, 12, 13 and 15 survive termination.

15. Governing law and disputes

These Terms are governed by the laws of the state in which Close More Customers maintains its principal place of business, and by the federal law of the United States, without regard to conflict of law rules. The courts of that state have exclusive jurisdiction, and you consent to their jurisdiction and venue.

Before starting any formal proceeding, you agree to contact us at support@closemorecustomerss.com and give us 30 days to resolve the dispute informally. Most things are fixable with a phone call.

Any claim must be brought within one year of the event giving rise to it.

16. Changes to these terms

We may update these Terms. The "Last updated" date at the top of the page shows when. Changes take effect when posted, and continuing to use the Site after that means you accept them. Material changes to the SMS programme will be notified to subscribers as described in section 8.8.

17. Contact us

Related: Privacy Policy.